Kelly Gravelyn (she/her)


Technical Lead

April 2022 — Present

Tech lead for self-serve support engineering, helping build our roadmap, define processes, and enabling our team of engineers to build delightful support experiences.

Senior Software Engineer

May 2019 — April 2022

Individual contributor and technical leader for team responsible for engineering for customer support surfaces, including our direct support channels and


Engineering Lead

May 2017 — May 2019

Set the architecture and technology roadmap for a small team of seven engineers. Participated in internal feature prioritization, provided mentorship and guidance to the engineering team, and lead development work for external partners.

Senior Software Engineer

July 2015 — Sept 2016

Senior contributor to various parts of a machine-learning backed system for helping students navigation English language arts curriculum.

Unity Technologies

Senior Software Engineer in Test

Sept 2016 — May 2017

First SDET hired for virtual/augmented reality team. Lead engineering efforts to improve testability of engine code, both through individual contributions as well as educating team on test practices. Contributions lead to notable increases in efficiency and coverage for VR/AR test team.

Independent Contractor

Sept 2012 — July 2015

Independent contractor hired for a variety of projects, bringing both production and test engineering skills. Utilized diverse experience and ability to quickly learn and adapt to provide high value to multiple projects.

Software Engineer, Turn 10 Studios

Software Engineer in Test, Radius Inc


March 2009 — Sept 2012

Engineer and tester for Zune HD, Xbox 360, and Xbox One products. Utilized multiple roles to learn skills in both product and test engineering. Took initiative to further expand responsibilities to include API design, program management, and partner engagement.

Software Engineer, Xbox Studios

Software Engineer in Test, Xbox Platform

Contract Software Engineer, Zune